Privacy Policy

1. Introduction

KSK9 Dog Training & Behaviour is committed to protecting your privacy and handling your personal data responsibly.

This Privacy Policy explains what information is collected, how it is used, and your rights under UK data protection law.

2. Who We Are

KSK9 Dog Training & Behaviour is a UK-based sole trader providing dog training services, digital training resources, and bespoke pet products.

For any privacy-related enquiries, please use the contact form available on this website.

3. What Information We Collect

We may collect the following information when you:

• Submit a contact form
• Book a training session
• Purchase a product
• Purchase a digital training pack

Information may include:

• Name
• Email address
• Telephone number
• Billing and delivery address
• Information about your dog (including behavioural history where relevant)

Payment information is processed securely via third-party providers and is not stored directly by us.

4. How We Use Your Information

Your information is used to:

• Respond to enquiries
• Deliver training services
• Process orders and payments
• Deliver digital products
• Provide customer support
• Maintain internal training records

We do not sell, rent or share your personal data for marketing purposes.

5. Payment Processing

Payments are processed securely via third-party providers including:

• WooPayments (powered by Stripe)
• PayPal

These providers process payment data in accordance with their own privacy policies.

KSK9 Dog Training & Behaviour does not store full card details.

6. Website Services & Security

This website may use:

• Google reCAPTCHA (to prevent spam and abuse)
• Hosting services provided by WordPress/WooCommerce infrastructure

These services may collect technical information such as IP addresses for security and fraud prevention purposes.

7. Digital Products

When purchasing digital training materials, your name and email address are used to deliver access to your purchase.

Digital materials are protected and provided for personal use only.

8. Data Retention

Client information is retained only for as long as necessary to:

• Provide services
• Maintain training records
• Comply with legal or tax obligations

Information is stored securely and is not kept longer than required.

9. Your Rights

Under UK GDPR, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data (where legally permissible)
• Object to processing in certain circumstances

To exercise these rights, please use the contact form on this website.